Description
Embark on our e-learning journey designed to enhance your ability to communicate effectively with passengers and ensure their safety onboard. This course covers critical aspects like life-saving appliances, pre-embarkation information, and special assistance for passengers, all aligned with STCW standards.
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Interactive Learning: Engage with real-life maritime case studies, high-quality images, and interactive exercises.
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Assessment: End-of-module assessments to track your progress and ensure understanding.
Course Highlights:
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Duration: 60 minutes
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Level: Awareness
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Suitable for: All seafarers
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Language: English
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Standard: Aligned with the Code of Safe Working Practices
Learning Outcomes:
Module 1: Establishing Communication
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Identify: Various communication methods with passengers.
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Explain: How crew members are identifiable during emergencies.
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Describe: Techniques for establishing and maintaining effective communication in crowds.
Module 2: Costa Concordia
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Describe: The events of the Costa Concordia incident.
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Explain: Language barriers and non-verbal communication strategies.
Module 3: Life-Saving Appliances
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Identify: Life-saving equipment available for passengers.
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Describe: Demonstrations of these appliances to passengers.
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Understand: The events of the Scandinavian Star incident.
Module 4: Embarkation Procedure
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Describe: Essential pre-embarkation information for passengers, including lifejacket instructions.
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Explain: How accommodations are adapted for passengers with special needs.
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Explain: Accessibility of information and announcements for all passengers.
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Describe: Procedures for emergency disembarkation.
This course is vital for all seafarers to ensure passenger safety and satisfaction and to make your vessel a model of maritime excellence.
