*Advanced Valet Service

Overview:

This course is designed around the relationship between the owner/guest and the valet/butler. How to deliver professional and efficient service, anticipating the needs of the guests, how to care for their personal belongings and the importance of confidentiality.

This course covers the following topics:

• Communications and relationship between owner/guest and the valet
• Duties and Roles of Valet Service
• Wardrobe management, laundry, packing, unpacking and shoe care
• How to iron, press and starch different items of clothes
• Specialty Fabric and Garment Care
• How to tie a gentlemen’s tie/bow tie
• Service and Housekeeping management
• Service Styles and Service Plans
• Prepare and plan valet services pre-guest arrival
• Guest Services

Prerequisites: 

Candidates must have an advanced laundry service module or existing experience on board a super yacht.

Duration: 

This is a 2-day course