Our team of experts delivers the latest methodology to the luxury residential, hotel, resort, yacht and private jet markets worldwide and are amongst the very best in their respective fields of expertise. We guarantee success through having a thorough understanding of our client needs and expectations and delivering clear, concise and standardised training and continual follow-up.

Our methodology includes:

• Ascertaining client needs and expectations
• Designing methodologies to match these needs and expectations
• Assigning the appropriate consulting and training experts for the assignment
• Creating customised training manuals
• Setting outcome-based goals
• Creating individual assessment exams
• Implementing the British Butler Institute follow-up strategy
• Audit and feedback